dosis Casino & Sportsbook Terms

We at dosis operate an online gaming and sportsbook platform available in supported jurisdictions where local law permits. These terms outline how we conduct our service, what we require from you as a user, and what protections and responsibilities apply to your account and funds. By accessing dosis, you agree to these terms and our privacy policy.

Our dosis platform offers live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), automated slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), football and esports sportsbook wagering (Liga 1, Piala Indonesia, Piala AFF, Champions League, Mobile Legends, Free Fire), and account management tools. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet).

This page sets out the core conditions that govern your participation on dosis. Please read it carefully. If you have questions about these terms, contact our support team via live chat on the platform.

Account Eligibility and User Requirements on dosis

To use dosis, you must be of legal age in your jurisdiction and not reside in a territory where our service is prohibited by law. We do not knowingly accept users from jurisdictions where online gaming or sportsbook wagering is unlawful. You are responsible for verifying that your use of dosis complies with your local laws. Our services are available only where local law permits.

When you register on dosis, you provide accurate personal information—name, email, phone number, and residential address. We verify this information during KYC (Know Your Customer) identity checks. You must upload a valid government-issued ID (KTP, passport, or driving licence) and confirm your address matches our records. Providing false information is grounds for account suspension and forfeiture of funds.

Each person may operate only one dosis account. We use automated and manual checks to detect multiple accounts by the same individual. If we discover duplicate accounts, we close all but one and may withhold associated funds pending investigation. You may not allow another person to use your account, and you may not use another person's account.

Deposits, Withdrawals, and Fund Management on dosis

On dosis, you deposit funds via one of our supported payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers to mobile banking, local payment, online payment, or e-wallet virtual accounts. We do not accept cash, cheques, or cryptocurrency. E-wallet deposits typically credit within minutes. Bank transfers credit during business hours, usually within one business day. We do not charge deposit fees.

When you withdraw funds from dosis, the destination account must match your original deposit method. This policy prevents fraudulent transfers to unauthorized third-party accounts. Withdrawals to e-wallets typically process within minutes. Bank transfers are processed daily during business hours and may take one business day. We do not guarantee specific withdrawal timeframes, but we process all approved withdrawals according to our published schedule.

You cannot withdraw more than your current dosis account balance. If a bet or game is pending settlement, the amount involved is reserved and unavailable for withdrawal until the outcome is confirmed. Once settled, that amount becomes available again. Large withdrawals or those flagged by our fraud-detection system may undergo additional verification. Our dosis team will contact you via email and SMS to confirm details. Cooperating with verification expedites processing.

Gameplay Rules and Bet Settlement on dosis

Our dosis platform offers multiple game types, each with distinct rules:

• Live-dealer tables: Blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo settle in real time. Outcomes are determined by certified-random mechanisms or physical game equipment (wheel spins, card shuffles, dice rolls). Dealers cannot influence outcomes.
• Slot games: Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways settle instantly via certified-random algorithms. Payout percentages are fixed and published on each game's paytable.
• Sportsbook: Football, esports, and other sports bets settle according to official league or tournament results. Settlement may take hours or days depending on when the event concludes and results are confirmed.

On dosis, all outcomes are logged, timestamped, and auditable. If you dispute a settlement, we can provide proof of the result via our system records or third-party verification. Disputes must be reported within seven days of settlement. After seven days, we consider the outcome final.

Bonus Terms and Promotional Offers on dosis

We at dosis may offer promotional bonuses to new or existing players. Any bonus is subject to specific terms—playthrough requirements, eligible games, minimum odds for sportsbook bets, expiry dates, and withdrawal conditions. Bonus terms are displayed clearly when you accept a promotion. You are responsible for reading and understanding them before opting in.

Bonuses are credited to your dosis account balance but are subject to use restrictions. You may not withdraw a bonus directly—you must complete the playthrough requirement first (e.g., wager the bonus amount a set number of times). If you do not meet the playthrough requirement before the bonus expires, the unused bonus is forfeited. We reserve the right to cancel a bonus if we detect fraudulent activity, collusion, or violation of the bonus terms.

Your Responsibility for Account Security on dosis

You are responsible for keeping your dosis login credentials (email and password) confidential. Never share your password with anyone, including our support staff. We will never ask for your password via email or chat. If you suspect unauthorized access to your dosis account, change your password immediately and contact our support team.

We strongly recommend enabling two-factor authentication (2FA) on your dosis account. Once enabled, every login and withdrawal requires a one-time SMS code. This protects your account even if your password is compromised. You are responsible for protecting your phone number and SMS access—if you lose access to your registered phone, contact our support team to update it.

We keep your dosis account data protected with industry-standard encryption and secure storage practices. However, no online system is completely risk-free. We are not liable for losses resulting from your failure to protect your password, your unauthorized disclosure of account details, or compromised payment methods that you used to fund your account.

Account Suspension and Closure on dosis

We reserve the right to suspend or close your dosis account if we detect violation of these terms, fraudulent activity, collusion, money laundering, or suspicious transactions. If we close your account, we will attempt to notify you via email. Suspended accounts cannot place new bets or withdraw funds until the investigation is resolved. If we confirm a violation, funds may be forfeited or returned to your deposit source pending legal requirements.

You may close your dosis account at any time by contacting our support team. Upon closure, any remaining balance will be returned to your registered payment method within one business day. Closed accounts cannot be reopened—you must register a new account if you wish to return later.

Dispute Resolution and Liability on dosis

If you have a complaint regarding your dosis account, a bet settlement, or a transaction, contact our support team via live chat or email. We will investigate and respond within five business days. If we cannot resolve the matter to your satisfaction, we offer a formal dispute process. Submit your dispute in writing with evidence (screenshots, transaction IDs, bet confirmations) to our compliance team. We will review and issue a final decision within fourteen days.

We are not liable for losses resulting from system outages, network delays, payment provider failures, or events outside our control. We maintain backup systems and redundancy to minimize downtime, but we do not guarantee uninterrupted service. If a technical issue affects your dosis account or an active bet, we will investigate and take corrective action if applicable.

These terms are governed by the laws applicable in the jurisdiction where our dosis platform operates. Any dispute is resolved through our internal dispute process first. Legal proceedings, if necessary, are subject to the jurisdiction's courts and applicable law.

Changes to These Terms

We reserve the right to modify these dosis terms at any time. We will notify you of material changes via email at least seven days before they take effect. Continued use of dosis after the effective date indicates your acceptance of the revised terms. If you do not accept changes, you may close your account before the effective date.

For the most current version of our dosis terms, visit our Terms & Conditions page. If you have questions about our policies, contact our dosis support team via live chat. We are here to clarify how we operate and how these terms apply to your account and gaming activity.