What We Offer at dosis
Our dosis platform specializes in live-dealer entertainment. We maintain professional gaming studios equipped with HD cameras, certified dealers, and automated table equipment. Each table on dosis streams in real time—you see the dealer, hear their voice via multilingual audio, and interact via live chat. Game outcomes are determined by physical devices (cards, roulette wheels, dice) or certified-random software, never by algorithm alone.
Alongside live tables, our dosis service includes automated slot games with transparent paytables and bonus mechanics. We also operate a sportsbook covering football tournaments across Southeast Asia, international club competitions, and esports markets. Settlement timing varies by game type—live-dealer tables settle instantly, while sportsbook outcomes may take hours or days depending on the event fixture.
We accept six deposit methods to serve our players across Indonesia: DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet. We also support bank transfers to mobile banking, local payment, online payment, and e-wallet virtual accounts. Deposits via e-wallet typically credit within minutes. Bank transfers credit during business hours, usually within one business day. All dosis withdrawal requests reverse your original deposit method, and we process these within one business day.
Account creation on dosis requires email verification and phone confirmation via SMS. After that, you complete KYC (Know Your Customer) identity verification by uploading a government-issued ID and confirming your residential address. This verification process protects both you and our platform. Most dosis KYC verifications approve within one business day.
How We Protect Your dosis Account
Account security is central to our dosis operation. We require strong passwords, enforce account verification, and offer two-factor authentication (2FA) to every account holder. Once 2FA is enabled, each login and withdrawal request requires a one-time SMS code. We never ask for your password or 2FA code via email or chat—if someone claiming to represent dosis requests these details, it is fraudulent.
We encrypt all data transmitted between your device and our dosis servers using industry-standard TLS. Your payment details are not stored on our platform—payment processing is handled by certified third-party processors. Your personal data (email, ID, address) is stored on secure servers with restricted access. We do not sell or share your data with third parties, and we comply with data-protection standards applicable to our service area.
Password Reset on dosis
If you forget your dosis password, use the "Reset password" link on the login page. We send a reset email to your registered address. Only you can access this email, so only you can reset your password. No one at dosis can reset it for you.
Fairness and Our dosis Commitment
Our dosis live-dealer games operate under transparent rules. Dealers execute actions in real time on camera—card shuffles, roulette spins, dice rolls—all visible to you. We do not use hidden algorithms to determine outcomes. Slot-game outcomes are generated by certified-random number generators (RNG) and independently audited. Every outcome is logged and can be reviewed.
We publish game rules and payout tables on each dosis table before you place a bet. Rules do not change mid-session, and payouts are calculated according to published rates. If you dispute an outcome, our dosis support team can retrieve the logged data for that session and provide full details. We investigate all complaints thoroughly.
Our Service Area and dosis Access
We at dosis provide our services only where local law permits. Our platform is not available in jurisdictions where online wagering is prohibited or restricted. Users are responsible for verifying that their access and use of dosis comply with their own jurisdiction's law. We do not offer our services to users in jurisdictions where such services are illegal.
Our dosis service operates across Indonesian regions including Jakarta, Surabaya, Bandung, Medan, and Semarang, subject to local regulatory compliance. During major holidays such as Idul Fitri, Idul Adha, Imlek, and Nyepi, our live-dealer tables remain available 24/7, though peak activity shifts. Our sportsbook follows the sporting calendar—Liga 1 matches, Piala AFF tournaments, and international fixtures determine market availability on dosis.
How to Reach dosis Support
Our dosis support team is available via live chat on the platform. We respond to account questions, payment inquiries, game rule clarifications, and security concerns. For detailed information on specific topics, visit our FAQ section or consult our Terms and Conditions page. For privacy matters, see our Privacy Policy
If you need to reset your password, use the password-reset link on the login page—we send a reset email to your registered address. If you suspect unauthorized access to your dosis account, change your password immediately, enable 2FA, and contact our support team. We can review your account activity and help you secure it. Most account-security issues are resolved within hours.